FAQ

FAQ — Backyard Pyre

Frequently Asked Questions

Backyard Pyre  ·  The Elevated Living Fire Collection

About Backyard Pyre
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Backyard Pyre is a luxury outdoor living brand founded by Tyler, someone who has spent 12 years building the kinds of spaces this piece lives in designing high-end outdoor spaces. We are an authorized dealer for Elementi Fire, one of the world's leading manufacturers of architectural GFRC fire features. Every product we carry has been personally selected by Tyler based on what he would specify for his own clients.
Tyler is the founder of Backyard Pyre and someone who has spent 12 years building the kinds of spaces this piece lives in designing outdoor rooms for residential clients. He didn't start Backyard Pyre to sell fire pits — he started it because his clients kept asking for something more architectural, more substantial than what the mass market offered. Every product in the Backyard Pyre collection is something Tyler would put in a client's outdoor room.
Three things. First, curation — we don't carry everything, we carry what a outdoor space specialist would actually specify. Second, the personal consultation — every purchase includes a direct conversation with Tyler about your specific space. No other Elementi dealer offers this. Third, professional expertise — when you buy from Backyard Pyre, you're buying the judgment of someone who has spent 12 years designing the kinds of outdoor spaces these fire features live in.
Yes. Backyard Pyre is a fully authorized Elementi Fire dealer. All products are genuine Elementi Fire pieces, shipped directly from Elementi's production and fulfillment operation.
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The Personal Consultation
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Every Backyard Pyre purchase includes a direct 1:1 conversation with Tyler — someone who has spent 12 years building the kinds of spaces this piece lives in. You'll discuss your specific outdoor space: the dimensions, the sightlines, the seating configuration, how the fire feature integrates with your existing layout, and whether the piece you're considering is the right scale and placement for your space.
As long as it needs to be. This isn't a scripted sales call — it's a professional design conversation. Most consultations run 20–40 minutes.
After your purchase is confirmed, Tyler will reach out directly to schedule a time that works for you — before your piece ships when possible, so any placement or configuration questions are answered in advance.
No. It's included with every Backyard Pyre purchase at no additional charge.
The personal consultation is a campaign-specific benefit. After the Indiegogo campaign closes on April 18th, standard retail pricing applies and the consultation is no longer included with purchase.
Nothing formal. It helps to have a rough sense of your outdoor space dimensions and where you're thinking of placing the piece, but Tyler will guide the conversation. Photos of your space are welcome but not required.
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The Products
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GFRC stands for Glass Fiber Reinforced Concrete. It's an engineered composite material used by landscape architects and luxury resort designers worldwide for outdoor features that need to perform architecturally over decades. Unlike mass-market fire pits made from powder-coated steel or injection-molded materials, GFRC improves with weathering rather than degrading. It holds its structural integrity and visual presence through freeze-thaw cycles, UV exposure, and extreme heat. This is the material that makes an Elementi fire table look better in year five than it did in year one.
The difference is architectural intent. Mass-market fire pits are designed to be functional and affordable. Elementi fire tables are designed by architects and engineered to anchor an outdoor space — the way a fireplace anchors a living room. The GFRC construction, the scale, the proportions, the burner engineering — everything is designed for permanence and presence, not for a price point.
Available finishes vary by product. The Ravello 72 Pro is available in Light Gray, Dark Gray, and Frosted Cream White. Finish selection is confirmed via post-purchase survey before your piece ships.
Elementi fire tables use natural gas or liquid propane (LP). Most models are convertible between the two. Your specific configuration will be confirmed during the ordering process.
Yes. Elementi Fire products meet North American safety certification standards. Specific certification details are available on request.
Elementi Fire products are carried by authorized dealers across North America. Tyler can advise on the closest showroom location during your consultation if seeing the material in person is important to your decision.
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The Ravello 72 Pro Series
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Scale, output, and construction. At 72 inches long, the Ravello is designed to anchor an outdoor space architecturally — not sit in it as an accessory. The 150,000 BTU brass burner delivers three times the output of most fire tables in this price category. The GFRC concrete construction by Elementi Fire is the same material used by landscape architects and luxury resort designers worldwide. This is the piece Tyler went back to Elementi Fire specifically to find after his clients kept asking for something more substantial.
72" L x 40" W x 17" H (182.8cm x 101.6cm x 43.2cm).
150,000 BTUs — approximately three times the output of a standard residential fire table.
The Ravello 72 Pro features a brass burner. Brass is the premium burner material for outdoor fire features — it resists corrosion, distributes heat evenly across the full 72" length, and holds up to extended use without degrading.
The Ravello 72 Pro's MSRP is $5,549. Campaign pricing is $3,999 — $1,550 below retail. Only 10 units are available at campaign pricing. This rate expires when the campaign closes on April 18th.
This depends on your specific clearance dimensions and ventilation configuration. Tyler will address this directly in your consultation — it's one of the most common placement questions he works through with clients.
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The Nantucket
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The Nantucket is Backyard Pyre's entry fire table — the piece Tyler would specify for a client who wants something that reads as considered and architectural without the scale of the Ravello. GFRC construction by Elementi Fire, designed to perform beautifully and improve with age.
The patio host who wants fire that looks intentional, not bought. Someone who wants the quality and permanence of an Elementi piece without the footprint of a 72" fire table.
$849.99 through April 18th. Standard retail pricing applies after the campaign closes.
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Ordering & The Campaign
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Through the Backyard Pyre Indiegogo campaign at indiegogo.com/projects/backyard_pyre. Select your reward tier, complete the pledge process, and Tyler will be in touch to confirm your order details and schedule your consultation.
Tyler will reach out directly to confirm your order details, discuss finish selection, and schedule your personal consultation. Your piece ships directly from Elementi Fire's fulfillment operation once all details are confirmed.
Contact Tyler directly as soon as possible after pledging and he'll do everything he can to accommodate changes before your order is processed with Elementi.
Three specific reasons. First, campaign pricing — what you see here is below Backyard Pyre's post-campaign retail price, and that window closes April 18th. Second, the consultation — a 1:1 conversation with Tyler, someone who has spent 12 years building outdoor spaces for clients, is not available through any other Elementi dealer. Third, curation — Tyler selected these pieces specifically because of what they do architecturally. You're buying professional judgment, not just a product.
Yes. All transactions are processed through Indiegogo's secure payment platform. Major credit cards and PayPal are accepted.
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Shipping & Fulfillment
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Very — and here's specifically why. Backyard Pyre is an authorized dealer for Elementi Fire, an established brand with verifiable retail presence including Home Depot. These are not prototype products. They exist, are in production, and ship through a supply chain that is already running. This campaign is about pricing and the consultation experience, not about funding manufacturing.
All orders ship directly from Elementi Fire's production and fulfillment operation.
Elementi fire tables ship via freight carrier with white-glove delivery options available depending on your location. Tyler will walk you through the delivery process during your consultation so you know exactly what to expect on arrival day.
Currently Backyard Pyre serves customers in the United States and Canada. Contact Tyler directly to discuss international shipping options.
Contact Tyler immediately with photos of the damage. All Backyard Pyre purchases are covered by Elementi Fire's 1-year manufacturer's warranty and a 15-day return policy. Damage claims are handled directly and resolved.
Elementi fire tables require minimal assembly. Tyler will walk you through what's involved for your specific piece during your consultation.
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Warranty & Returns
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Every Backyard Pyre purchase includes a 1-year manufacturer's warranty from Elementi Fire covering defects in materials and workmanship.
Backyard Pyre offers a 15-day return policy. If you're not satisfied with your purchase within 15 days of delivery, contact Tyler directly to initiate a return.
Contact Tyler directly with a description and photos of the issue. He will coordinate the resolution with Elementi Fire on your behalf.
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Installation & Setup
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A licensed gas professional should handle the gas line connection. The fire table itself is positioned by the homeowner or a contractor — the gas hookup is the only step that requires a licensed technician in most jurisdictions.
Yes, with appropriate clearances and a heat-resistant surface under the unit if required. Tyler will advise on your specific deck configuration during the consultation.
Most Elementi fire tables can be configured for either natural gas (dedicated line) or liquid propane (tank). Your configuration preference will be confirmed during the ordering process.
Yes. GFRC is engineered for all-weather outdoor use and performs through freeze-thaw cycles without degrading. A cover is recommended during extended periods of non-use.
Clearance requirements vary by model and installation environment. Tyler will address this specifically for your space during your consultation.
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Care & Maintenance
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GFRC requires minimal maintenance. Occasional cleaning with mild soap and water is sufficient for most environments. Unlike powder-coated steel, GFRC does not rust, chip, or require repainting. It improves aesthetically with weathering.
GFRC develops a natural patina over time that enhances rather than diminishes its appearance. This is by design — the material is engineered to look better with age, the way quality architectural concrete does.
Elementi fire tables come finished and ready for outdoor use. Periodic sealing can be applied for additional protection in harsh climates — Tyler can advise on this during your consultation.
The brass burner should be inspected annually and cleared of any debris that may have accumulated. Full maintenance instructions are included with the unit.
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Pricing & Value
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Crowdfunding campaigns allow brands to offer pricing that reflects the absence of retail markup, warehousing costs, and traditional distribution overhead. The campaign price is the direct cost of the product plus Backyard Pyre's margin — without the layers that retail pricing has to cover. This window closes on April 18th.
Elementi Fire products are sold through authorized dealers at or above MAP (Minimum Advertised Price) pricing. Any listing below MAP is either unauthorized or fraudulent. The Backyard Pyre campaign price is a campaign-specific rate authorized for this window only.
Properties with fire features sell an average of 2.8 days faster than comparable homes without them. An architectural fire table at this quality level adds permanent value to an outdoor space in a way that seasonal furniture doesn't. Tyler can speak to this specifically in the context of your outdoor room during your consultation.
MAP stands for Minimum Advertised Price — the floor below which authorized Elementi dealers are not permitted to advertise. It protects the integrity of the product and the dealer network. Backyard Pyre adheres to MAP pricing on all products. Campaign pricing is authorized specifically for the Indiegogo campaign window.
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About Elementi Fire
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Elementi Fire is one of the world's leading manufacturers of architectural outdoor fire features. Their products are sold through authorized dealers across North America, including Home Depot, and are trusted by landscape architects and luxury resort designers worldwide. Elementi's GFRC fire tables are designed to function architecturally — as permanent outdoor features, not seasonal accessories.
Yes — Elementi Fire products are available through multiple authorized dealers. What you will not find at other dealers is Backyard Pyre's personal consultation, campaign pricing, or Tyler's curation model. Backyard Pyre is the only place where buying an Elementi product includes a 1:1 conversation with someone who has spent 12 years building outdoor spaces for clients about your specific space.
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Contact & Support
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Message Tyler directly through the Indiegogo campaign page or at [your contact email]. He reads every message and responds personally.
Yes. If you'd like a conversation before committing, reach out through the campaign page and Tyler will schedule a call. The consultation exists precisely for this — so that by the time you place your order, you already know the piece is right for your space.
Tyler aims to respond within 24 hours on business days. Every message will be answered personally.
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