Fire Pit FAQ

Fire Table & Fire Bowl FAQ

What kind of fire feature should I buy?

It comes down to how you use your space. Fire tables give you a usable surface plus warmth and are the most versatile centerpiece for seating areas. Fire bowls are more sculptural and compact, ideal for smaller patios or as an accent. Every fire feature we carry is fueled by propane or natural gas — clean, instant, push-button ignition with no smoke, embers, or ash to manage.

Propane or natural gas — which should I choose?

The propane version runs off a standard 20 lb tank stored discreetly inside the base — no installation required. The natural gas version connects to a dedicated gas line for a permanent, never-refill setup. Both deliver identical flame performance, so the right choice depends on whether you want portability (propane) or a built-in feature (natural gas).

Do I need a professional to install it?

Most models are DIY-friendly and take roughly 5–20 minutes to set up out of the box. If you are connecting to a main natural gas line, we recommend a licensed professional handle the final connection.

Can I leave my fire feature outside year-round?

Yes. Our GFRC concrete and marble-porcelain pieces are frost-resistant and UV-stable, engineered for outdoor environments. We recommend using a fitted cover when the feature is not in use to protect the burner and keep the finish looking its best.

How does shipping work?

Your order ships directly from the manufacturer to your door, typically within 7–14 business days. Shipping is complimentary to the continental United States.

Is there a warranty?

Yes. All products carry a manufacturer's warranty of 1–2 years depending on the model, covering defects in materials and workmanship.

What is your return policy?

Unused products can be returned within 15 days of delivery. Please contact us before returning so we can issue an RMA number.

Not sure which piece is right for your space?

That is exactly what we are here for. Book a free consultation and we will help match the right fire feature to your home's architecture and how you like to gather.