Fire Table & Fire Bowl FAQ
What kind of fire feature should I buy?
It comes down to how you use your space. Fire tables give you a usable surface plus warmth and are the most versatile centerpiece for seating areas. Fire bowls are more sculptural and compact, ideal for smaller patios or as an accent. Every fire feature we carry is fueled by propane or natural gas — clean-burning, with no smoke, embers, or ash to manage.
How do they light?
Ignition depends on the model. Most use push-button spark or electronic ignition; a few larger pieces, such as the Ravello, are match-lit. The ignition type is listed on each product page, and if you want a specific one, ask us before you order.
Propane or natural gas — which should I choose?
Propane models run off a standard 20 lb tank. On many tables the tank is stored discreetly inside the base; on larger pieces the tank may sit outside the base, so confirm tank placement for your model before you buy. Natural gas connects to a dedicated gas line for a permanent, never-refill setup. Flame performance is the same, so the choice comes down to portability (propane) or a built-in feature (natural gas).
Do I need a professional to install it?
Most models are straightforward to set up out of the box. Any connection to a natural gas line must be made by a licensed gas fitter, which the manufacturer's warranty requires.
Can I leave my fire feature outside year-round?
Yes. Our GFRC concrete and marble-porcelain pieces are frost-resistant and UV-stable, engineered for outdoor environments. We recommend using a fitted cover when the feature is not in use to protect the burner and keep the finish looking its best.
How does shipping work?
Your order ships by freight directly from the manufacturer, typically within 7–14 business days of purchase, with tracking once it ships. Delivery is curbside and the carrier calls to schedule an appointment. Shipping is complimentary to the continental United States. See the full Shipping Policy.
Is there a warranty?
Yes. Every fire feature carries a manufacturer's limited warranty against defects in parts and workmanship: 3 years on Elementi Pro, 2 years on Elementi Plus, and 1 year on Elementi and Modeno. The line is listed on each product page. See full warranty details.
What is your return policy?
Unused, unassembled products can be returned within 15 days of delivery. Please contact us before returning so we can issue an RMA number. See the full Return Policy.
Not sure which piece is right for your space?
That is exactly what we are here for. Book a free consultation and we will help match the right fire feature to your home's architecture and how you like to gather.